Reliable WordPress support & long-term collaboration
Florian Salman
WordPress expert & contact person
Why WordPress support is important
Technical topicality
Regular updates ensure that the website is at the cutting edge of technology. This improves the user experience and can also have SEO benefits.
Protection from hackers
Current security measures protect against unauthorized access and data theft. This prevents financial damage and preserves the good reputation of the website.
No failures
Continuous monitoring and rapid troubleshooting ensure that the website remains functional. This ensures that customers always have access to products or information.
Better scaling
With ongoing support, new features and enhancements can be implemented efficiently. This makes it easier to adapt the website to growing business requirements.
Cost efficiency
Preventive maintenance and optimization avoid expensive emergency repairs. In the long term, this saves money and increases the ROI of the website.
Expert advice
Ongoing support provides access to specialist knowledge and expertise. If questions or challenges arise, there is always a contact person who can offer competent solutions.
All of this is included in my WordPress support
Troubleshooting and further development
Your website will be continuously developed via communication on our project board and on an hourly basis.
Regular updates
The latest updates are installed on your website once a month. Updates are tested on a sandbox beforehand.
Daily backups
Better safe than sorry – even if you already have backups, GDPR-compliant daily backups are stored on an independent server.
Emergency contact
Emergencies can be marked as “Urgent” using the project board. This means that emergencies, such as the failure of a website, are adapted immediately and repaired without long downtimes.
Security and status monitoring
Everything in view – Once every ten minutes, a system checks whether the website is still online – otherwise we receive an automatic emergency email. In addition, another system checks whether certain plugins are security-critical and should be updated immediately.
I value your website
With me, you are not just a customer number, but a valued long-term partner. I offer you individual WordPress support that is tailored precisely to your needs.
Your website will always be up to date and secure with me, as all plugin updates are carefully checked before they are implemented. This means you can concentrate on your core business without worrying, while I act as your reliable contact in the background.
With my WordPress support, you are protected from unexpected problems that may arise due to updates or other technical challenges. This ensures that your online presence always remains functional and secure, allowing you to concentrate fully on your business.
Do you need support with technical tasks?
I can help you quickly and easily with fixing WordPress errors, as help and support
Portfolio
World of wonders
United Games
Microtech
Bianca Zapatka
Five Courtyards Munich
Talbot Runhof
Ringnaturshop
ProsiebenSat.1 Media
Checklist for WordPress support
Daily backups
A daily backup of your website data and database is essential in the event of an outage or attack. I recommend using backup tools such as UpdraftPlus or VaultPress.
Theme and plugin updates
Outdated plugins and themes are a gateway for attackers. Use my plugin WP Bug Detector to automatically find visual errors after an update.
Optimization of website speed
A fast website is not only important for SEO, but also for the user experience. Tools such as GTmetrix or Google PageSpeed Insights provide good pointers here. Tools such as WP Rocket or W3 Total Cache help for faster pagespeed.
Uptime monitoring
It is crucial to constantly monitor the availability of your website so that you can react quickly in the event of downtime. The BetterStack Uptime tool enables precise and reliable uptime monitoring and sends you notifications in the event of problems.
Frequently asked questions
Is WordPress support important?
Yes, professional WordPress website support is crucial for the security, performance and reliability of your website. It minimizes risks and ensures an optimal user experience.
How often are updates carried out?
Updates are carried out according to demand and availability of new versions of WordPress or plugins. As a rule, this is done at least once a month.
Are backups included in WordPress support?
Yes, regular backups are an integral part of WordPress support. They protect against data loss and enable quick recovery.
What happens if my website is hacked?
First we find the spot that caused the hack and repair it. The damage is then assessed and rectified. In most cases, a backup and a development environment will be necessary. For this reason, we always create a development environment for the website at the start of support.